Dear Member:
Thank you for purchasing a Legal Plan. All Covered Persons may receive the legal services outlined in this Contract and any attachments (“Services”) from a group of licensed attorneys (“Provider Law Firm”) selected by the Company. The Company does not provide these Services. The Company’s network of attorneys are third-party independent contractors who agree to provide Services directly via a separate retention agreement between you and the attorney, not through the Company. A conflict check by the attorney will apply.

The Services are provided in return for your payment of the membership fee (“Fee” or “Fees,” plus applicable taxes) and abiding by the terms and conditions of this Contract. All requests for Services must be directed to a Base Immigration through the phone number disclosed in the membership portal. For legal matters that arise within the United States, but outside your state of residence, the Provider Law Firm may refer you to a Referral Attorney who is licensed in the appropriate jurisdiction. Should you move to a new state, your membership Contract will switch to your new state of residence after you notify the Company. Please refer to the General Provisions and other sections of this Contract for the terms and conditions of this legal plan, including the definitions of capitalized terms.

SECTION I – DEFINITIONS

A. Company: Shall refer to Base Immigration LLC.

B. Contract: This legal service contract (also referred to as a Base Immigration membership plan, membership contract, or product), including any endorsements or supplements, between the Company and the Member.

C. Covered Person: Shall include:

1. The Member.
2. The Member’s Spouse.
3. Never married Dependents under 18 years of age who are permanent residents of the Member’s household.
4. Children under 18 years of age for whom the Member, or the Member’s Spouse, is the legal guardian.
5. Any Dependent, regardless of age, who is physically disabled or mentally incapacitated resulting in inability to make legally binding decisions and is:
   a. unable to be employed.
   b. 51% or more financially dependent upon the Member or Member’s Spouse; and
   c. lives at home with the Member or Member’s Spouse.
   Proof may be required by the Company or the Provider Law Firm before legal services may be given.

D. Dependent: The natural or adopted child of the Member, or Member’s Spouse, unless otherwise stated in this Contract.

E. Detained: Being restrained, searched, or deprived of instant freedom by an Immigration Officer or Law Enforcement Officer acting on behalf of Immigration Customs Enforcement.

F. Effective Date: Effective Date is the inception date of the Contract.

G. Eligibility Period: The period that starts on the Effective Date of the Contract and ends on the date the Contract is terminated, cancelled, nonrenewed, or expires.

H. Law Enforcement Officer: Any agent of any federal, state, or local law enforcement agency acting in the course of such person’s employment.

I. Member: The person to whom this Contract is issued, who shall be a natural person.

J. Member’s Spouse: The legal spouse or the domestic partner of the Member who is cohabitating with the Member.

K. Membership Year: The period starting on the Effective Date of the Contract and ending one (1) year after.

L. Pre-existing Events for Defense Services: An act or event which results in the detention or arrest where the date of the act or event is prior to the Effective Date of this Contract.

M. Provider Law Firm: The Provider Law Firm is a lawyer or law firm who has contracted with the Company to provide the Services in this Contract in the Member’s primary state of residence. The Provider Law Firm or the Company, under certain circumstances, may refer matters to a referral lawyer (a “Referral Law Firm”). Referral Law Firm and Provider Law Firm may be collectively referred to in this Contract as the Provider Law Firm.

N. Services: The legal services in Section II – Schedule of Services, unless not covered or excluded by this Contract.

O. Standard Hourly Rate: The hourly rate charged by the Provider Law Firm to non-Covered Persons for a certain legal service.

SECTION II – SCHEDULE OF SERVICES

These Services will be provided by the Provider Law Firm.

24/7 EMERGENCY ACCESS

The Covered Person may receive toll-free phone access to the Provider Law Firm 24-hours per day. The Covered Person must call this emergency number 1-888-253-2292 to consult with the Provider Law Firm only when the Covered Person is Detained by an Immigration Officer or Law Enforcement Officer acting as an Immigration Enforcement. The Provider Law Firm will act on behalf of the covered person to obtain a bond or other liberatory measure deemed to be adequate for the situation. In case if denial of the liberatory measure, the appeal of such decision is not covered under the membership plan and will be charged separately by the Provider Law Firm at a discounted rate.

24/7 Emergency Access Exclusions:

1. Phone access provided is subject to conditions imposed by the detaining or questioning authority, which may prevent a Provider Law Firm from communicating with the Covered Person on an immediate basis.

CONSULTATION SERVICES

A Covered Person will have the ability to schedule one 30 minute videoconference with an immigration specialist upon completion of two months of membership. Consultations for each personal legal matter are available to the extent the Provider Law Firm deems it necessary to adequately advise the Covered Person on the personal legal matter.

DOCUMENT PREPARATION SERVICE

A Covered Person may request the preparation of a legal document designating a trusted individual as a temporary guardian for their children under the age of 18, in the event that one or both parents are arrested or become incapacitated. The Covered Person agrees to provide all required information and supporting documents needed to complete the request.

20% DISCOUNT

A Covered Person will receive a 20% Discount to the Standard Hourly Rate for personal legal immigration services that are not otherwise provided by this Contract. The 20% Discount is available during the Eligibility Period unless this Contract explicitly states that it is not available. The 20% Discount is not available for contingency fee matters or flat fee arrangements, which may be negotiated at a separate rate with the Provider Law Firm.

MEMBER PERKS

The Covered Person has access to MemberPerks through an active Base Immigration plan. MemberPerks are discounts provided by third-party merchants and not by the Provider Law Firm. Current MemberPerks, which can change from time to time, may be accessed through your membership portal.

E-NOTARIZATION

A Covered Person can use this Service at a discounted price to obtain an e-notary or online notarization in accordance with the laws of the Covered Person’s state of residence. E-notary is not provided through the Provider Law Firm.

SECTION III – GENERAL PROVISIONS AND EXCLUSIONS

A. Adequate and Timely Notice: The failure by the Covered Person to timely send to the Provider Law Firm adequate facts, necessary documents, authorizations, or act per the instructions of the Provider Law Firm shall make any obligation of the Provider Law Firm to provide the Services for that matter null and void.

B. Attorney-Client Contract and Representation: Any payment of additional costs or payment of a retainer to the Provider Law Firm to cover reasonable anticipated legal services not covered by the Contract, shall be subject to the terms of an attorney-client contract. The Company is not a party to this attorney-client contract. This attorney-client contract is to be agreed upon by the Covered Person and the Provider Law Firm prior to the time services are rendered. Any retainer and/or additional costs to be incurred shall be at the sole discretion of the Provider Law Firm. When applicable, eligibility for receipt of Services under the Contract is contingent upon payment of such retainers and additional costs prior to commencement of legal representation. The Provider Law Firm has no duty or relationship under this Contract beyond the specified Services. Any person covered under this contract has the right to retain, at his or her own expense, any attorney authorized to practice law in the United States.

C. Availability of Services: A Covered Person is entitled to the Services outlined in this Contract only to the extent such Services are available and permitted by the laws of the state having jurisdiction over the legal matter.

D. Cancellation or Non-renewal of Contract: The Company may cancel this Contract for misrepresentation or fraud. The Company may cancel this Contract if the Provider Law Firm determines that access to and necessary interaction with the Member is severely limited or if the Provider Law Firm determines that the Member is unable, unwilling, or incapable of accepting or understanding legal advice and Services. If the Company cancels the Contract for any of these reasons, the Member shall be entitled to a pro-rata reimbursement of the Fees paid for this Contract. The Company will provide written notice to the Member of any such cancellation.

The Company may cancel this Contract for non-payment of membership fees by providing written notice to the Member 10 days prior to the cancellation date. The Member may request that this Contract be cancelled at the end of the current Eligibility Period by giving written notice to the Company. If the Member cancels the Contract the Fees paid for this Contract are nonrefundable. No services will be provided by the Company after the contract is cancelled or terminated. The Company may, at its option, non-renew this Contract by providing written notice to the Member.

All Services will automatically cease at the end of the Eligibility Period.

E. Change of Contract: No change in the Contract shall be valid until approved by an officer of the Company and added via endorsement or supplement to the Contract. No agent or sales associate has authority to change the Contract or to waive any of its provisions.

F. Change in Fees: The Company reserves the right to change the established Fee for this membership. Changes in the Fee will only take effect after the current payment period has expired. Should the Fee be changed, the Member will be given prior written notice.

G. Complaints: The Covered Person shall have the right to file a Complaint with the Bar Association to which the Attorney is affiliated concerning an attorney’s conduct pursuant to this plan.

H. Conflict of Interest: In the event the Provider Law Firm has a Conflict of Interest or is otherwise unable to perform the legal services under this Contract, the Company shall secure alternate representation for the covered legal service. If the Covered Person desires to secure and pay for his or her legal services, he or she may do so.

I. Conflict for Services: For any matter where a conflict arises between a Member and a Covered Person, only the Member is entitled to Services.

J. Contact Information: Any correspondence relating to this Contract or to the Company should be sent to Attn: Member Service at 5950 Lakehurst Dr. Ste 279 Orlando FL 32819.

K. Duplication of Coverage: A Covered Person may not secure Services from the Provider Law Firm for the same matter under more than one (1) contract and is not entitled to the Services of more than one (1) Provider Law Firm on the same matter.

L. Duty to Report Changes: Any correspondence relating to this Contract will be sent to the Member using the Member’s contact information on file with the Company. The Member shall report to the Company all changes to their contact information within 30 days of a change via the Company Contact Information below. Should you move to a new state, your membership Contract and Provider Law Firm may switch based on your new state of residence.

M. Entire Agreement: This Contract is the entire agreement between the Member and the Company.

N. Examination Right: The Member shall have 10 days after delivery to examine the Contract. If the Member is not satisfied with it for any reason, the Member may send written notice requesting the Contract be rescinded and their membership fee refunded. The Member may deliver written notice of rescission of the Contract to the Company or the agent through whom it was bought. The Company will void the Contract from the beginning and the parties shall be in the same position as if this Contract had not been issued.

O. Geographical Area of Coverage: This Contract only provides for Services in the 50 states of the United States, except where prohibited.

P. General Exclusions: The following items are specifically excluded from this Contract, are not eligible for the 20% Discount, and shall not be interpreted as included Services under any provision of the Contract:

1. The payment of fines, court costs, filing fees, ad litem fees, penalties, expert witness fees, bonds, bail bonds, and any out-of-pocket expenses.
2. Any matter involving a person or entity who starts or takes part in a lawsuit against the Company or any of its subsidiaries or affiliates, or any matter involving a person or entity that is named as a defendant or respondent in a lawsuit started by the Company or any of its subsidiaries or affiliates, shall be specifically excluded from receiving any of the Services of this Contract, during the pendency of such lawsuit or until its resolution.
3. Any matter, issue, consultation, action, proceeding, or dispute between the Covered Person and the Provider Law Firm or the Covered Person and the Company.
4. Any matter related to immigration petitions or benefits filed on behalf of the covered person or its dependents before the execution of this contract.

Q. NOT INSURANCE: THE LEGAL PLANS OFFERED THROUGH THE COMPANY ARE NOT CONTRACTS OF INSURANCE OR INDEMNIFICATION INSURANCE PLANS AND ARE NOT REGULATED BY THE STATE INSURANCE REGULATOR. THE COMPANY IS NOT AN INSURANCE COMPANY AND DOES NOT GUARANTEE LEGAL REPRESENTATION IN EVERY SITUATION. THE LEGAL PLANS PROVIDE CUSTOMERS WITH ACCESS TO FREE AND DISCOUNTED LEGAL SERVICES FROM PROVIDER ATTORNEYS. THE COMPANY DOES NOT REIMBURSE OR INDEMNIFY ANY MEMBER OR PAY ANY PROVIDER ATTORNEYS OR REFERRAL ATTORNEYS FOR FEES OR EXPENSES.

R. Prevailing Language: The English language version of this Contract shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

S. Provider Law Firm’s Professional Judgment: It is in the sole discretion of the Provider Law Firm to determine whether Services requested by a Covered Person pertaining to any matter under this Contract are frivolous or otherwise unmeritorious, including decisions to take any contingency case, appeal any judgment, or appeal any decision. The Provider Law Firm reserves the right to make independent professional judgments about the provision of any Services under this Contract. The Company will in no way influence or attempt to affect the rendering of professional services by the Provider Law Firm.

T. Reinstatement Procedure: If the Company cancels this Contract for nonpayment of Fees or the Contract lapses for nonpayment of the Fee the Member may request the Contract be reinstated. The Member must request the reinstatement within 45 days of the cancellation or lapse and confirm that no events have occurred for which Services will be requested. A reinstatement fee will apply.

U. Release of Information: If a Covered Person files a complaint with the Company about a Provider Law Firm and requests help, the Covered Person authorizes the Provider Law Firm to share with the Company all communications between the Covered Person and the Provider Law Firm that are relevant to the complaint. A Covered Person should contact Member Services at 1-888-252-0049 with a complaint. A written release may be required by the Provider Law Firm prior to the disclosure of any communications between the Covered Person and the Provider Law Firm.

V. Settlement of Disputes: All disputes or claims relating to the Company; this Contract; any Company products or services; any claims or causes of action between any Covered Person, the Company and any of the Company’s officers, directors, employees, or affiliates, whether in tort or contract; shall be settled totally and finally by arbitration according to the Commercial Arbitration Rules of the American Arbitration Association. If agreed upon, the Covered Person and the Company may use other processes to settle the disputes or claims. Any Covered Person that files a claim or counterclaim against the Company or any of its officers, directors, employees, or affiliates may only participate in arbitration on an individual basis and not with any other member or as part of a class action.

W. Severability: If any provision of this Contract is deemed invalid or unenforceable in any respect, such provision shall be, to the extent possible, reformed to make it effective. If any provision is deemed invalid and incapable of being reformed, it shall not change the validity and enforceability of all other provisions of this Contract, which shall remain valid and enforceable.

X. Subrogation: If the Company or Provider Law Firm makes a payment or provides Services under this Contract and the person to or for whom payment was made or Services provided has a right to recover damages, costs, attorney’s fees, or other amounts from another person, the Company or Provider Law Firm shall be subrogated to that right.

Chief Executive Officer

Dear Member:
Thank you for purchasing a Legal Plan. All Covered Persons may receive the legal services outlined in this Contract and any attachments (“Services”) from a group of licensed attorneys (“Provider Law Firm”) selected by the Company. The Company does not provide these Services. The Company’s network of attorneys are third-party independent contractors who agree to provide Services directly via a separate retention agreement between you and the attorney, not through the Company. A conflict check by the attorney will apply.

The Services are provided in return for your payment of the membership fee (“Fee” or “Fees,” plus applicable taxes) and abiding by the terms and conditions of this Contract. All requests for Services must be directed to a Base Immigration through the phone number disclosed in the membership portal. For legal matters that arise within the United States, but outside your state of residence, the Provider Law Firm may refer you to a Referral Attorney who is licensed in the appropriate jurisdiction. Should you move to a new state, your membership Contract will switch to your new state of residence after you notify the Company. Please refer to the General Provisions and other sections of this Contract for the terms and conditions of this legal plan, including the definitions of capitalized terms.

SECTION I – DEFINITIONS

A. Company: Shall refer to Base Immigration LLC.

B. Contract: This legal service contract (also referred to as a Base Immigration membership plan, membership contract, or product), including any endorsements or supplements, between the Company and the Member.

C. Covered Person: Shall include:

1. The Member.
2. The Member’s Spouse or one of the following:
3. Never married Dependents under 18 years of age who are permanent residents of the Member’s household.
4. Children under 18 years of age for whom the Member, or the Member’s Spouse, is the legal guardian.
5. Any Dependent, regardless of age, who is physically disabled or mentally incapacitated resulting in inability to make legally binding decisions and is:
   a. unable to be employed.
   b. 51% or more financially dependent upon the Member or Member’s Spouse; and
   c. lives at home with the Member or Member’s Spouse.
   Proof may be required by the Company or the Provider Law Firm before legal services may be given.

D. Dependent: The natural or adopted child of the Member, or Member’s Spouse, unless otherwise stated in this Contract.

E. Detained: Being restrained, searched, or deprived of instant freedom by an Immigration Officer or Law Enforcement Officer acting on behalf of Immigration Customs Enforcement.

F. Effective Date: Effective Date is the inception date of the Contract.

G. Eligibility Period: The period that starts on the Effective Date of the Contract and ends on the date the Contract is terminated, cancelled, nonrenewed, or expires.

H. Law Enforcement Officer: Any agent of any federal, state, or local law enforcement agency acting in the course of such person’s employment.

I. Member: The person to whom this Contract is issued, who shall be a natural person.

J. Member’s Spouse: The legal spouse or the domestic partner of the Member who is cohabitating with the Member.

K. Membership Year: The period starting on the Effective Date of the Contract and ending one (1) year after.

L. Pre-existing Events for Defense Services: An act or event which results in the detention or arrest where the date of the act or event is prior to the Effective Date of this Contract.

M. Provider Law Firm: The Provider Law Firm is a lawyer or law firm who has contracted with the Company to provide the Services in this Contract in the Member’s primary state of residence. The Provider Law Firm or the Company, under certain circumstances, may refer matters to a referral lawyer (a “Referral Law Firm”).
Referral Law Firm and Provider Law Firm may be collectively referred to in this Contract as the Provider Law Firm.

N. Services: The legal services in Section II – Schedule of Services, unless not covered or excluded by this Contract.

O. Standard Hourly Rate: The hourly rate charged by the Provider Law Firm to non-Covered Persons for a certain legal service.

SECTION II – SCHEDULE OF SERVICES

These Services will be provided by the Provider Law Firm.

24/7 EMERGENCY ACCESS

The Covered Person may receive toll-free phone access to the Provider Law Firm 24-hours per day. The Covered Person must call this emergency number 1-888-253-2292 to consult with the Provider Law Firm only when the Covered Person is Detained by an Immigration Officer or Law Enforcement Officer acting as an Immigration Enforcement. The Provider Law Firm will act on behalf of the covered person to obtain a bond or other liberatory measure deemed to be adequate for the situation. In case if denial of the liberatory measure, the appeal of such decision is not covered under the membership plan and will be charged separately by the Provider Law Firm at a discounted rate.

24/7 Emergency Access Exclusions:

1. Phone access provided is subject to conditions imposed by the detaining or questioning authority, which may prevent a Provider Law Firm from communicating with the Covered Person on an immediate basis.

CONSULTATION SERVICES

A Covered Person will have the ability to schedule one 30 minute videoconference with an immigration specialist upon completion of two months of membership. Consultations for each personal legal matter are available to the extent the Provider Law Firm deems it necessary to adequately advise the Covered Person on the personal legal matter.

DOCUMENT PREPARATION SERVICE AT A DISCOUNTED PRICE

A Covered Person may request the preparation of a legal document designating a trusted individual as a temporary guardian for their children under the age of 18, in the event that one or both parents are arrested or become incapacitated. The Covered Person agrees to provide all required information and supporting documents needed to complete the request.

20% DISCOUNT

A Covered Person will receive a 20% Discount to the Standard Hourly Rate for personal legal immigration services that are not otherwise provided by this Contract. The 20% Discount is available during the Eligibility Period unless this Contract explicitly states that it is not available. The 20% Discount is not available for contingency fee matters or flat fee arrangements, which may be negotiated at a separate rate with the Provider Law Firm.

MEMBER PERKS

The Covered Person has access to MemberPerks through an active Base Immigration plan. MemberPerks are discounts provided by third-party merchants and not by the Provider Law Firm. Current MemberPerks, which can change from time to time, may be accessed through your membership portal.

E-NOTARIZATION

A Covered Person can use this Service at a discounted price to obtain an e-notary or online notarization in accordance with the laws of the Covered Person’s state of residence. E-notary is not provided through the Provider Law Firm.

SECTION III – GENERAL PROVISIONS AND EXCLUSIONS

A. Adequate and Timely Notice: The failure by the Covered Person to timely send to the Provider Law Firm adequate facts, necessary documents, authorizations, or act per the instructions of the Provider Law Firm shall make any obligation of the Provider Law Firm to provide the Services for that matter null and void.

B. Attorney-Client Contract and Representation: Any payment of additional costs or payment of a retainer to the Provider Law Firm to cover reasonable anticipated legal services not covered by the Contract, shall be subject to the terms of an attorney-client contract. The Company is not a party to this attorney-client contract.
This attorney-client contract is to be agreed upon by the Covered Person and the Provider Law Firm prior to the time services are rendered. Any retainer and/or additional costs to be incurred shall be at the sole discretion of the Provider Law Firm. When applicable, eligibility for receipt of Services under the Contract is contingent upon payment of such retainers and additional costs prior to commencement of legal representation. The Provider Law Firm has no duty or relationship under this Contract beyond the specified Services. Any person covered under this contract has the right to retain, at his or her own expense, any attorney authorized to practice law in the United States.

C. Availability of Services: A Covered Person is entitled to the Services outlined in this Contract only to the extent such Services are available and permitted by the laws of the state having jurisdiction over the legal matter.

D. Cancellation or Non-renewal of Contract: The Company may cancel this Contract for misrepresentation or fraud. The Company may cancel this Contract if the Provider Law Firm determines that access to and necessary interaction with the Member is severely limited or if the Provider Law Firm determines that the Member is unable, unwilling, or incapable of accepting or understanding legal advice and Services. If the Company cancels the Contract for any of these reasons, the Member shall be entitled to a pro-rata reimbursement of the Fees paid for this Contract. The Company will provide written notice to the Member of any such cancellation.

The Company may cancel this Contract for non-payment of membership fees by providing written notice to the Member 10 days prior to the cancellation date.

The Member may request that this Contract be cancelled at the end of the current Eligibility Period by giving written notice to the Company. If the Member cancels the Contract the Fees paid for this Contract are nonrefundable. No services will be provided by the Company after the contract is cancelled or terminated.

The Company may, at its option, non-renew this Contract by providing written notice to the Member.

All Services will automatically cease at the end of the Eligibility Period.

E. Change of Contract: No change in the Contract shall be valid until approved by an officer of the Company and added via endorsement or supplement to the Contract. No agent or sales associate has authority to change the Contract or to waive any of its provisions.

F. Change in Fees: The Company reserves the right to change the established Fee for this membership.
Changes in the Fee will only take effect after the current payment period has expired. Should the Fee be changed, the Member will be given prior written notice.

G. Complaints: The Covered Person shall have the right to file a Complaint with the Bar Association to which the Attorney is affiliated concerning an attorney’s conduct pursuant to this plan.

H. Conflict of Interest: In the event the Provider Law Firm has a Conflict of Interest or is otherwise unable to perform the legal services under this Contract, the Company shall secure alternate representation for the covered legal service. If the Covered Person desires to secure and pay for his or her legal services, he or she may do so.

I. Conflict for Services: For any matter where a conflict arises between a Member and a Covered Person, only the Member is entitled to Services.

J. Contact Information: Any correspondence relating to this Contract or to the Company should be sent to Attn: Member Service at 5950 Lakehurst Dr. Ste 279 Orlando FL 32819.

K. Duplication of Coverage: A Covered Person may not secure Services from the Provider Law Firm for the same matter under more than one (1) contract and is not entitled to the Services of more than one (1) Provider Law Firm on the same matter.

L. Duty to Report Changes: Any correspondence relating to this Contract will be sent to the Member using the Member’s contact information on file with the Company. The Member shall report to the Company all changes to their contact information within 30 days of a change via the Company Contact Information below. Should you move to a new state, your membership Contract and Provider Law Firm may switch based on your new state of residence.

M. Entire Agreement: This Contract is the entire agreement between the Member and the Company.

N. Examination Right: The Member shall have 10 days after delivery to examine the Contract. If the Member is not satisfied with it for any reason, the Member may send written notice requesting the Contract be rescinded and their membership fee refunded. The Member may deliver written notice of rescission of the Contract to the Company or the agent through whom it was bought. The Company will void the Contract from the beginning and the parties shall be in the same position as if this Contract had not been issued.

O. Geographical Area of Coverage: This Contract only provides for Services in the 50 states of the United States, except where prohibited.

P. General Exclusions: The following items are specifically excluded from this Contract, are not eligible for the 20% Discount, and shall not be interpreted as included Services under any provision of the Contract:

1. The payment of fines, court costs, filing fees, ad litem fees, penalties, expert witness fees, bonds, bail bonds, and any out-of-pocket expenses.
2. Any matter involving a person or entity who starts or takes part in a lawsuit against the Company or any of its subsidiaries or affiliates, or any matter involving a person or entity that is named as a defendant or respondent in a lawsuit started by the Company or any of its subsidiaries or affiliates, shall be specifically excluded from receiving any of the Services of this Contract, during the pendency of such lawsuit or until its resolution.
3. Any matter, issue, consultation, action, proceeding, or dispute between the Covered Person and the Provider Law Firm or the Covered Person and the Company.
4. Any matter related to immigration petitions or benefits filed on behalf of the covered person or its dependents before the execution of this contract.

Q. NOT INSURANCE: THE LEGAL PLANS OFFERED THROUGH THE COMPANY ARE NOT CONTRACTS OF INSURANCE OR INDEMNIFICATION INSURANCE PLANS AND ARE NOT REGULATED BY THE STATE INSURANCE REGULATOR. THE COMPANY IS NOT AN INSURANCE COMPANY AND DOES NOT GUARANTEE LEGAL REPRESENTATION IN EVERY SITUATION. THE LEGAL PLANS PROVIDE CUSTOMERS WITH ACCESS TO FREE AND DISCOUNTED LEGAL SERVICES FROM PROVIDER ATTORNEYS. THE COMPANY DOES NOT REIMBURSE OR INDEMNIFY ANY MEMBER OR PAY ANY PROVIDER ATTORNEYS OR REFERRAL ATTORNEYS FOR FEES OR EXPENSES.

R. Prevailing Language: The English language version of this Contract shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

S. Provider Law Firm’s Professional Judgment: It is in the sole discretion of the Provider Law Firm to determine whether Services requested by a Covered Person pertaining to any matter under this Contract are frivolous or otherwise unmeritorious, including decisions to take any contingency case, appeal any judgment, or appeal any decision. The Provider Law Firm reserves the right to make independent professional judgments about the provision of any Services under this Contract. The Company will in no way influence or attempt to affect the rendering of professional services by the Provider Law Firm.

T. Reinstatement Procedure: If the Company cancels this Contract for nonpayment of Fees or the Contract lapses for nonpayment of the Fee the Member may request the Contract be reinstated. The Member must request the reinstatement within 45 days of the cancellation or lapse and confirm that no events have occurred for which Services will be requested. A reinstatement fee will apply.

U. Release of Information: If a Covered Person files a complaint with the Company about a Provider Law Firm and requests help, the Covered Person authorizes the Provider Law Firm to share with the Company all communications between the Covered Person and the Provider Law Firm that are relevant to the complaint.
A Covered Person should contact Member Services at 1-888-252-0049 with a complaint.
A written release may be required by the Provider Law Firm prior to the disclosure of any communications between the Covered Person and the Provider Law Firm.

V. Settlement of Disputes: All disputes or claims relating to the Company; this Contract; any Company products or services; any claims or causes of action between any Covered Person, the Company and any of the Company’s officers, directors, employees, or affiliates, whether in tort or contract; shall be settled totally and finally by arbitration according to the Commercial Arbitration Rules of the American Arbitration Association. If agreed upon, the Covered Person and the Company may use other processes to settle the disputes or claims.
Any Covered Person that files a claim or counterclaim against the Company or any of its officers, directors, employees, or affiliates may only participate in arbitration on an individual basis and not with any other member or as part of a class action.

W. Severability: If any provision of this Contract is deemed invalid or unenforceable in any respect, such provision shall be, to the extent possible, reformed to make it effective. If any provision is deemed invalid and incapable of being reformed, it shall not change the validity and enforceability of all other provisions of this Contract, which shall remain valid and enforceable.

X. Subrogation: If the Company or Provider Law Firm makes a payment or provides Services under this Contract and the person to or for whom payment was made or Services provided has a right to recover damages, costs, attorney’s fees, or other amounts from another person, the Company or Provider Law Firm shall be subrogated to that right.

Chief Executive Officer

Dear Member:

Thank you for purchasing a Legal Plan. All Covered Persons may receive the legal services outlined in this Contract and any attachments (“Services”) from a group of licensed attorneys (“Provider Law Firm”) selected by the Company. The Company does not provide these Services. The Company’s network of attorneys are third-party independent contractors who agree to provide Services directly via a separate retention agreement between you and the attorney, not through the Company. A conflict check by the attorney will apply.

The Services are provided in return for your payment of the membership fee (“Fee” or “Fees,” plus applicable taxes) and abiding by the terms and conditions of this Contract. All requests for Services must be directed to a Base Immigration through the phone number disclosed in the membership portal. For legal matters that arise within the United States, but outside your state of residence, the Provider Law Firm may refer you to a Referral Attorney who is licensed in the appropriate jurisdiction. Should you move to a new state, your membership Contract will switch to your new state of residence after you notify the Company. Please refer to the General Provisions and other sections of this Contract for the terms and conditions of this legal plan, including the definitions of capitalized terms.

SECTION I – DEFINITIONS

A. Company: Shall refer to Base Immigration LLC.

B. Contract: This legal service contract (also referred to as a Base Immigration membership plan, membership contract, or product), including any endorsements or supplements, between the Company and the Member.

C. Covered Person: Shall include the Member only.

D. Detained: Being restrained, searched, or deprived of instant freedom by an Immigration Officer or Law Enforcement Officer acting on behalf of Immigration Customs Enforcement.

E. Effective Date: Effective Date is the inception date of the Contract.

F. Eligibility Period: The period that starts on the Effective Date of the Contract and ends on the date the Contract is terminated, cancelled, nonrenewed, or expires.

G. Law Enforcement Officer: Any agent of any federal, state, or local law enforcement agency acting in the course of such person’s employment.

H. Member: The person to whom this Contract is issued, who shall be a natural person.

I. Membership Year: The period starting on the Effective Date of the Contract and ending one (1) year after.

J. Pre-existing Events for Defense Services: An act or event which results in the detention or arrest where the date of the act or event is prior to the Effective Date of this Contract.

K. Provider Law Firm: The Provider Law Firm is a lawyer or law firm who has contracted with the Company to provide the Services in this Contract in the Member’s primary state of residence. The Provider Law Firm or the Company, under certain circumstances, may refer matters to a referral lawyer (a “Referral Law Firm”). Referral Law Firm and Provider Law Firm may be collectively referred to in this Contract as the Provider Law Firm.

L. Services: The legal services in Section II – Schedule of Services, unless not covered or excluded by this Contract.

M. Standard Hourly Rate: The hourly rate charged by the Provider Law Firm to non-Covered Persons for a certain legal service.

SECTION II – SCHEDULE OF SERVICES

These Services will be provided by the Provider Law Firm.

24/7 EMERGENCY ACCESS

The Covered Person may receive toll-free phone access to the Provider Law Firm 24-hours per day. The Covered Person must call this emergency number 1-888-253-2292 to consult with the Provider Law Firm only when the Covered Person is Detained by an Immigration Officer or Law Enforcement Officer acting as an Immigration Enforcement. The Provider Law Firm will act on behalf of the covered person to obtain a bond or other liberatory measure deemed to be adequate for the situation. In case if denial of the liberatory measure, the appeal of such decision is not covered under the membership plan and will be charged separately by the Provider Law Firm at a discounted rate.

24/7 Emergency Access Exclusions:

1. Phone access provided is subject to conditions imposed by the detaining or questioning authority, which may prevent a Provider Law Firm from communicating with the Covered Person on an immediate basis.

CONSULTATION SERVICES

A Covered Person will have the ability to schedule one 30 minute videoconference with an immigration specialist upon completion of two months of membership. Consultations for each personal legal matter are available to the extent the Provider Law Firm deems it necessary to adequately advise the Covered Person on the personal legal matter.

20% DISCOUNT

A Covered Person will receive a 20% Discount to the Standard Hourly Rate for personal legal immigration services that are not otherwise provided by this Contract. The 20% Discount is available during the Eligibility Period unless this Contract explicitly states that it is not available. The 20% Discount is not available for contingency fee matters or flat fee arrangements, which may be negotiated at a separate rate with the Provider Law Firm.

MEMBER PERKS

The Covered Person has access to MemberPerks through an active Base Immigration plan. MemberPerks are discounts provided by third-party merchants and not by the Provider Law Firm. Current MemberPerks, which can change from time to time, may be accessed through your membership portal.

E-NOTARIZATION

A Covered Person can use this Service at a discounted price to obtain an e-notary or online notarization in accordance with the laws of the Covered Person’s state of residence. E-notary is not provided through the Provider Law Firm.

SECTION III – GENERAL PROVISIONS AND EXCLUSIONS

A. Adequate and Timely Notice: The failure by the Covered Person to timely send to the Provider Law Firm adequate facts, necessary documents, authorizations, or act per the instructions of the Provider Law Firm shall make any obligation of the Provider Law Firm to provide the Services for that matter null and void.

B. Attorney-Client Contract and Representation: Any payment of additional costs or payment of a retainer to the Provider Law Firm to cover reasonable anticipated legal services not covered by the Contract, shall be subject to the terms of an attorney-client contract. The Company is not a party to this attorney-client contract.
This attorney-client contract is to be agreed upon by the Covered Person and the Provider Law Firm prior to the time services are rendered. Any retainer and/or additional costs to be incurred shall be at the sole discretion of the Provider Law Firm. When applicable, eligibility for receipt of Services under the Contract is contingent upon payment of such retainers and additional costs prior to commencement of legal representation. The Provider Law Firm has no duty or relationship under this Contract beyond the specified Services. Any person covered under this contract has the right to retain, at his or her own expense, any attorney authorized to practice law in the United States.

C. Availability of Services: A Covered Person is entitled to the Services outlined in this Contract only to the extent such Services are available and permitted by the laws of the state having jurisdiction over the legal matter.

D. Cancellation or Non-renewal of Contract: The Company may cancel this Contract for misrepresentation or fraud. The Company may cancel this Contract if the Provider Law Firm determines that access to and necessary interaction with the Member is severely limited or if the Provider Law Firm determines that the Member is unable, unwilling, or incapable of accepting or understanding legal advice and Services. If the Company cancels the Contract for any of these reasons, the Member shall be entitled to a pro-rata reimbursement of the Fees paid for this Contract. The Company will provide written notice to the Member of any such cancellation.

The Company may cancel this Contract for non-payment of membership fees by providing written notice to the Member 10 days prior to the cancellation date.

The Member may request that this Contract be cancelled at the end of the current Eligibility Period by giving written notice to the Company. If the Member cancels the Contract the Fees paid for this Contract are nonrefundable. No services will be provided by the Company after the contract is cancelled or terminated.

The Company may, at its option, non-renew this Contract by providing written notice to the Member.

All Services will automatically cease at the end of the Eligibility Period.

E. Change of Contract: No change in the Contract shall be valid until approved by an officer of the Company and added via endorsement or supplement to the Contract. No agent or sales associate has authority to change the Contract or to waive any of its provisions.

F. Change in Fees: The Company reserves the right to change the established Fee for this membership.
Changes in the Fee will only take effect after the current payment period has expired. Should the Fee be changed, the Member will be given prior written notice.

G. Complaints: The Covered Person shall have the right to file a Complaint with the Bar Association to which the Attorney is affiliated concerning an attorney’s conduct pursuant to this plan.

H. Conflict of Interest: In the event the Provider Law Firm has a Conflict of Interest or is otherwise unable to perform the legal services under this Contract, the Company shall secure alternate representation for the covered legal service. If the Covered Person desires to secure and pay for his or her legal services, he or she may do so.

I. Conflict for Services: For any matter where a conflict arises between a Member and a Covered Person, only the Member is entitled to Services.

J. Contact Information: Any correspondence relating to this Contract or to the Company should be sent to Attn: Member Service at 5950 Lakehurst Dr. Ste 279 Orlando FL 32819.

K. Duplication of Coverage: A Covered Person may not secure Services from the Provider Law Firm for the same matter under more than one (1) contract and is not entitled to the Services of more than one (1) Provider Law Firm on the same matter.

L. Duty to Report Changes: Any correspondence relating to this Contract will be sent to the Member using the Member’s contact information on file with the Company. The Member shall report to the Company all changes to their contact information within 30 days of a change via the Company Contact Information below. Should you move to a new state, your membership Contract and Provider Law Firm may switch based on your new state of residence.

M. Entire Agreement: This Contract is the entire agreement between the Member and the Company.

N. Examination Right: The Member shall have 10 days after delivery to examine the Contract. If the Member is not satisfied with it for any reason, the Member may send written notice requesting the Contract be rescinded and their membership fee refunded. The Member may deliver written notice of rescission of the Contract to the Company or the agent through whom it was bought. The Company will void the Contract from the beginning and the parties shall be in the same position as if this Contract had not been issued.

O. Geographical Area of Coverage: This Contract only provides for Services in the 50 states of the United States, except where prohibited.

P. General Exclusions: The following items are specifically excluded from this Contract, are not eligible for the 20% Discount, and shall not be interpreted as included Services under any provision of the Contract:

1. The payment of fines, court costs, filing fees, ad litem fees, penalties, expert witness fees, bonds, bail bonds, and any out-of-pocket expenses.
2. Any matter involving a person or entity who starts or takes part in a lawsuit against the Company or any of its subsidiaries or affiliates, or any matter involving a person or entity that is named as a defendant or respondent in a lawsuit started by the Company or any of its subsidiaries or affiliates, shall be specifically excluded from receiving any of the Services of this Contract, during the pendency of such lawsuit or until its resolution.
3. Any matter, issue, consultation, action, proceeding, or dispute between the Covered Person and the Provider Law Firm or the Covered Person and the Company.
4. Any matter related to immigration petitions or benefits filed on behalf of the covered person before the execution of this contract.

Q. NOT INSURANCE: THE LEGAL PLANS OFFERED THROUGH THE COMPANY ARE NOT CONTRACTS OF INSURANCE OR INDEMNIFICATION INSURANCE PLANS AND ARE NOT REGULATED BY THE STATE INSURANCE REGULATOR. THE COMPANY IS NOT AN INSURANCE COMPANY AND DOES NOT GUARANTEE LEGAL REPRESENTATION IN EVERY SITUATION. THE LEGAL PLANS PROVIDE CUSTOMERS WITH ACCESS TO FREE AND DISCOUNTED LEGAL SERVICES FROM PROVIDER ATTORNEYS. THE COMPANY DOES NOT REIMBURSE OR INDEMNIFY ANY MEMBER OR PAY ANY PROVIDER ATTORNEYS OR REFERRAL ATTORNEYS FOR FEES OR EXPENSES.

R. Prevailing Language: The English language version of this Contract shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

S. Provider Law Firm’s Professional Judgment: It is in the sole discretion of the Provider Law Firm to determine whether Services requested by a Covered Person pertaining to any matter under this Contract are frivolous or otherwise unmeritorious, including decisions to take any contingency case, appeal any judgment, or appeal any decision. The Provider Law Firm reserves the right to make independent professional judgments about the provision of any Services under this Contract. The Company will in no way influence or attempt to affect the rendering of professional services by the Provider Law Firm.

T. Reinstatement Procedure: If the Company cancels this Contract for nonpayment of Fees or the Contract lapses for nonpayment of the Fee the Member may request the Contract be reinstated. The Member must request the reinstatement within 45 days of the cancellation or lapse and confirm that no events have occurred for which Services will be requested. A reinstatement fee will apply.

U. Release of Information: If a Covered Person files a complaint with the Company about a Provider Law Firm and requests help, the Covered Person authorizes the Provider Law Firm to share with the Company all communications between the Covered Person and the Provider Law Firm that are relevant to the complaint.
A Covered Person should contact Member Services at 1-888-252-0049 with a complaint.
A written release may be required by the Provider Law Firm prior to the disclosure of any communications between the Covered Person and the Provider Law Firm.

V. Settlement of Disputes: All disputes or claims relating to the Company; this Contract; any Company products or services; any claims or causes of action between any Covered Person, the Company and any of the Company’s officers, directors, employees, or affiliates, whether in tort or contract; shall be settled totally and finally by arbitration according to the Commercial Arbitration Rules of the American Arbitration Association. If agreed upon, the Covered Person and the Company may use other processes to settle the disputes or claims.
Any Covered Person that files a claim or counterclaim against the Company or any of its officers, directors, employees, or affiliates may only participate in arbitration on an individual basis and not with any other member or as part of a class action.

W. Severability: If any provision of this Contract is deemed invalid or unenforceable in any respect, such provision shall be, to the extent possible, reformed to make it effective. If any provision is deemed invalid and incapable of being reformed, it shall not change the validity and enforceability of all other provisions of this Contract, which shall remain valid and enforceable.

X. Subrogation: If the Company or Provider Law Firm makes a payment or provides Services under this Contract and the person to or for whom payment was made or Services provided has a right to recover damages, costs, attorney’s fees, or other amounts from another person, the Company or Provider Law Firm shall be subrogated to that right.

Chief Executive Officer